Privacy policy
What we collect when you use Live Fresh, why, and the choices you have.
What we collect
When you order we collect your name, phone number, email and delivery address. If you create an account we also keep your password (stored securely, never in plain text) and your order history. We also see basic visit information such as the pages you view.
How we use it
To confirm, prepare and deliver your orders, to contact you about them, to let you track an order or sign in, and to improve the website.
Who we share it with
Only people who help us serve you: our delivery riders (name, phone, address), and payment providers when online payment is available. We do not sell your information.
Cookies and similar
We keep your cart and sign-in on your device so the site works between visits, and use simple analytics to see which pages are used. You can clear them from your browser at any time.
How long we keep it
Order records are kept as long as needed for service, accounting and legal reasons. You can ask us to delete your account at any time.
Your choices
You can see and change your details in your account, ask for a copy of your information, unsubscribe from emails with the link in them, or ask us to delete your data.
Security
We protect your information with sensible technical and organisational measures. No online service is perfectly secure, so please keep your password private.
Contact us
Questions about your privacy? Call or email us using the details in the footer.
Questions? Read the FAQ or call us — the number is in the footer.